At Evexia Medical Weight Loss, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our medical weight loss application. By using the App, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Account Information: When you register for the App, we collect your name, email address, phone number, and other contact details.
• Health Information: To provide personalized weight loss plans, we may ask for health-related data, including but not limited to weight, height, medical history, allergies, medications, and lifestyle habits.
b. Usage Data
• We automatically collect information about how you interact with the App, including device information, IP address, browser type, and usage patterns to improve functionality and user experience.
c. Payment Information
• If you subscribe to premium features, we may collect billing information, such as credit card details, but we do not store this information directly. Payments are processed through secure third-party providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Providing Services: To create and manage your account, personalize your weight loss program, track progress, and offer health-related advice.
• Communication: To send updates, reminders, and other communications related to your weight loss plan, account status, and new features.
• Improvement of the App: To analyze usage patterns, improve our services, and develop new features based on your feedback and activity.
• Legal Compliance: To comply with legal obligations and protect your rights and the safety of others.
3. Sharing Your Information
We may share your information in the following circumstances:
• Third-Party Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing, email distribution, and analytics. These providers will only have access to the information necessary to perform their functions and are required to maintain its confidentiality.
• Health Professionals: If you are working with a medical professional through the App, your health data may be shared with them to facilitate personalized weight loss plans.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage can be guaranteed as 100% secure, and we cannot ensure the absolute security of your personal information.
5. Retention of Information
We retain your personal and health information as long as your account is active or as needed to provide services to you, comply with legal obligations, resolve disputes, and enforce agreements. If you wish to delete your account or request that we stop using your information, please contact us at [contact information].
6. Your Rights and Choices
Depending on your location, you may have the right to:
• Access and update your personal information.
• Request deletion of your personal information (subject to certain conditions).
• Withdraw consent for processing your data.
• Object to the processing of your personal data for certain purposes.
To exercise these rights, please contact us at [contact information].
7. Children’s Privacy
Our App is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the effective date at the top of this policy and notify you through the App or other communication channels. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Evexia Medical Weight Loss
Evexiamedicalwwightloss@gmail.com